Shipping policy
Shipping Policy
Thank you for shopping with us. Please review the following shipping policy before placing your order.
Order Processing
Orders are typically processed within 1 business day after payment is received. Orders placed on weekends or holidays will be processed on the next business day.
Processing times may be extended during high-volume sales periods, product releases, holidays, or special events.
Shipping Methods and Delivery Times
Shipping times vary depending on destination and carrier availability.
Estimated delivery times:
- Domestic orders: approximately 3–7 business days
- International orders: approximately 1–4 weeks
Delivery estimates are not guaranteed and may be affected by weather, customs processing, carrier delays, or other circumstances outside our control.
Tracking Information
Customers will receive tracking information by email once an order has shipped.
Address Accuracy
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for packages shipped to incorrectly entered addresses.
If an order is returned due to an incorrect address, additional shipping charges may apply for reshipment.
Packaging and Protection
Sports trading cards and memorabilia are packaged carefully to help protect items during shipment. Packaging methods may include penny sleeves, top loaders, team bags, bubble mailers, boxes, protective padding, or signature confirmation depending on the item value.
Lost, Stolen, or Delayed Packages
We are not responsible for lost or stolen packages confirmed as delivered by the shipping carrier.
Customers experiencing delivery issues should contact the shipping carrier directly. We will assist when possible with claims or tracking inquiries.
Damaged Shipments
If your order arrives damaged, please contact us within 7 days of delivery and provide:
- Photos of the item
- Photos of packaging materials
- Photos of the shipping label
International Orders
International customers may be responsible for customs duties, import taxes, fees, or other charges required by their country.
We are not responsible for delays caused by customs processing.
Preorders and Limited Releases
Preorder items, limited edition collectibles, or special releases may require additional processing and fulfillment time. Estimated ship dates will be listed on applicable product pages.
Contact
For shipping questions or concerns, please contact gmuyett@gmail.com.